Online Security

Your security is important to us. These pages are hosted on secure servers which encrypt all sensitive data.

Payment Methods

We accept the following credit and debit cards:

Maestro accepted MasterCard accepted VISA Credit accepted VISA Debit accepted VISA Electron accepted American Express accepted Card (Barclays ePDQ) logo

The Design Museum

For Membership enquiries please contact the Membership Office
Email: Membership@designmuseum.org
Tel: 020 3862 5933

Purchase Terms & Conditions

Terms and conditions

Please note that tickets are valid for use on the date and time selected at the point of booking. The Design Museum does not offer refunds or exchanges on tickets. Tickets must be presented at the point of entry on the day of your visit. You must be over 18 years to book tickets through DigiTickets.

Delivery

Your Booking Reference will be sent to the email address you supplied. Please allow a couple of minutes for this to arrive, and remember to check your junk mail folder if it isn't in your inbox.  Please note, we do not send printed tickets.
Please ensure you download and print your e-ticket to bring on the day of your visit. Alternatively please present your ticket on your smartphone to staff on arrival to gain entry into your event or session.

Cancellation

In the event that the Design Museum decides to cancel an event, you will be contacted to arrange a full refund.

Contact details

Should you wish to contact the Design Museum regarding any completed booking, please email bookings@designmuseum.org or call on +44 (0)20 3862 5937

Online Security

Your security is important to us. These pages are hosted on secure servers which encrypt all sensitive data.

Website Use

Terms and conditions for use of this website can be found here: https://designmuseum.digitickets.co.uk/website-terms