Following your purchase you will receive a booking confirmation e-mail containing a unique reference number with a barcode representing your ticket order.

You can show the barcode ticket on your phone or print out your e-ticket ahead of your visit. If you do not have access to the email-enabled smartphone or a printer, you can quote the reference number from your booking confirmation.

At the gallery entrance, you will be asked to present this to redeem your tickets and gain entry.

Onsite ticket sales are subject to ticket availability. Once a given date is sold out online, we will not have further tickets available to sell onsite. 

We recommend booking tickets in advance via our website to avoid disappointment on the day and to guarantee your entry to the exhibition.

You can browse and book via our booking portal. 

Entry to our permanent collection, "Designer Maker User," and our temporary free displays do not require a ticket for individual or group visits. Only school groups need to pre-book their visit.  You can enter these spaces for free every day, 7 days a week. For exact opening times, please check our website's Plan Your Visit section. 

Members can access paid exhibitions for free by showing their digital membership card at the entrance. No need to pre-book tickets in advance, even if the exhibition is sold out. Free displays throughout the museum can be accessed without showing any proof of membership.

Concession tickets are provided to NHS workers, seniors (65 years and over), Individuals with disabilities, job seekers and Museum Association cardholders. 

Individuals with disabilities are additionally entitled to receive a complimentary Carer ticket to our temporary exhibitions. Should you require a complimentary ticket to an exhibition, you will get a popup option to add it during the booking process. Optionally, please e-mail the Bookings Office via bookings@designmuseum.org to request this, providing details of your booking. 

You can browse and book via our booking portal. 

Anyone aged 16+ and in education is entitled to a Student ticket. We accept both British and non-British Student IDs. Please bring with you a student card (or similar proof of your student status), as you might be requested to present this when having your ticket checked at the gallery entrance.  

You can browse and book via our booking portal. 

Any queries related to The World of Tim Burton tickets purchased via Ticketmaster's Universe account need to be directed to Ticketmaster via their support form, and their team will assist with the query.  

For convenience, you can access this form by clicking “support form” above.  

The recommended viewing time changes from exhibition to exhibition. On average, visitors spend 1 hour to 1 15 minutes in each gallery. The amount of time you spend inside the exhibition depends upon your level of engagement, so the following recommendations are for general guidance only.

Please note that we don't time the duration of your visit. Once you have entered the exhibition, you are welcome to enjoy the gallery content as long as you choose to, and please be mindful of the gallery closing time.  

We have a selection of smaller and larger lockers available on-site, subject to availability. The lockers are located on level -1. There is a lift access to this level. It costs £1 to use the lockers and is non-refundable. We are a registered charity, and it will go to support the museum. You can also purchase a token at the shop tills.

The lockers are sized as follows:  

• Larger lockers – 115cm x 52cm x 48cm 

• Medium lockers – 57cm x 52cm x48cm 

• Small lockers – 57cm x 37cm x 48cm 

For access, including accessible parking and Large Pring Guides, please visit the Access page.

For opening times, practical information, advice on how to reach the Design Museum, and details about the shop, please check the Plan Your Visit page of the Design Museum website. 

For the Design Cafe and the Design Kitchen, please check the Eat and Drink page.